Here are some things that you need to know about Chapter One.
- We will focus on three major parts of Communication: Interpersonal, Small group, and Public speaking.
- Know these terms and their meanings: symbols, meaning, interpretation, feedback, noise, critical thinking, system and process.
- Get to know the models of communication and how they differ: linear, interactive and transactional.
- Know what is meant by relational and content levels and be able to provide an example.
- There are seven areas of communication to know: intrapersonal, interpersonal, group, organizational, intercultural, public and mass communication.

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